Politique d’expédition

Shipping:  All orders will be shipped from Canada using local carriers. The shipping rates are calculated based on your location and, if applicable, outlying charges may be requested prior to the order shipping. Items in-stock ship within 7 business days. All custom orders, including hot tub covers, are shipped based on seasonal volume. We strive to ship within 4-6 weeks but during our busy season our capacity to deliver in this desired time frame can become challenged, leading to delays in delivery. We do our best to stay on schedule but cannot guarantee a delivery time during these times of the year. Delivery of your cover will be Monday through Friday during regular business hours.

*If you are in a remote or outlying area there may be a cost for shipping. We will contact you to confirm any additional fees.

Delivery guarantee:  Once the carrier has picked up your order, it is their responsibility to deliver it to you.